ZoneWest - Products - Garments FAQ’s

Q1:

There are no price on the website. How can I get the price?

Please send us the style number of brand to us. We can send you the quote for the garment.

Q2:

I want to purchase a garment with our logo on it. Can you do custom imprinting?

Yes!! We can customize for you. Please contact us with the design and the garment for the quote.

Q3:

I could not find what I’m looking for on your catalog... What can you offer??

We have access to many suppliers and we can source what you are looking for. You can also bring in your own garments for customization.

Q4:

What is your minimum order?

As low as one.

Q5:

Can I just purchase garments only?

Yes. Please let us know which garment you are looking for and we will send you a quote.

Q6:

How fast can I have the garment?

Depending on the product, a typical turn around of 1-2 weeks. This depends on where we are shipping the item. Please contact us for more information.

Q7:

Do you have stock?

No. We do not carry stock garments.

Q8:

Can I get the garment samples?

Yes. Please let us know which garment and the size you would like as samples. Please contact us for more detail.

Q9:

Can I return the order?

We cannot accept returns on custom products. Please take the time to review the proof. Once you have approved your order and the signed proof has been received by us indicating that your proof is correct, the order will be non-refundable / non-returnable.

Q10:

Do you keep a record of our order?

Yes, we keep the order record for 5 years.